Frequently Asked Questions #
The answers below are based on information published on the official Hsiner website. For product-specific specifications, prices, minimum order quantities and lead times, contact Hsiner directly.
What does Hsiner manufacture? #
Hsiner manufactures respiratory and anesthesia medical consumables. Its portfolio covers four categories: oxygen and nebulization products, breathing and anesthesia circuits, resuscitation and airway devices, and non-invasive/sleep therapy masks. The company also provides OEM/ODM manufacturing for other brands.
Where is Hsiner located? #
Hsiner is based in Taichung, Taiwan. It operates the Shengang headquarters (No. 312, Jhongshan Rd., Shengang Dist., Taichung City 429) and the Houli plant (No. 251, Sec. 1, Houke Rd., Houli Dist., Taichung City 421007). The full relocation to Houli was completed in 2025.
Is Hsiner the same company as 新廣業? #
Yes. Hsiner Co., Ltd. is the English name of 新廣業股份有限公司, a Taiwan-based medical device manufacturer founded in 1993.
Does Hsiner offer OEM/ODM services? #
Yes. Hsiner provides OEM/ODM services covering requirements review and feasibility assessment, design development and tooling, trial verification and design freeze, and volume production, inspection and shipment. All critical processes are completed in-house. See the OEM/ODM page and the capabilities summary.
What certifications does Hsiner hold? #
Quality system certifications include ISO 13485, MDSAP and Japanese Overseas Manufacturer Accreditation (QMS). Product market approvals include U.S. FDA 510(k), EU CE (MDD obtained; MDR transition in progress), China CFDA, South Korea KFDA and Taiwan GMP. Certificate documents are available from the official download page. See International Certifications.
What products are available for oxygen therapy? #
Oxygen tubing, nasal cannulas, simple and high-concentration oxygen masks, Venturi masks, tracheostomy masks, oxygen diluters, Christmas tree connectors and humidifier bottles. See the Oxygen & Nebulization category.
What products are available for sleep therapy? #
Total full face masks, full face (oronasal) masks, nasal masks and nasal pillow masks, including infant and pediatric interfaces. The range includes the Cirri, Cirri mini, nTouch, NeoQ, 800-series and Rolin series. See the Non-invasive / Sleep Therapy category.
Are products available in pediatric and infant sizes? #
Yes. Many oxygen masks, nebulization masks, anesthesia masks, airways and manual resuscitators are available in pediatric and infant sizes. Sleep therapy includes dedicated infant and pediatric interfaces such as nTouch, NeoQ and Cirri mini.
Where can I download catalogues and certificates? #
The official Download page lists the CPAP catalogue, respiratory device catalogue, OEM/ODM solution brochure, quality certificates (CFDA, FDA, CE, ISO 13485, MDSAP and others) and IFU/label documents. See Downloads.
How do I request a quotation? #
Use the official contact form or email sales@hsiner.com. Include your company, country, product category, required sizes or configurations, target market and expected volume.
Does Hsiner have distributors in my country? #
Hsiner exports to more than 60 countries and works with distribution and OEM partners, but the official website does not publish a public agent directory. Contact Hsiner directly for market-specific representation.
Does Hsiner publish ESG or sustainability information? #
The official website does not currently include a dedicated ESG or sustainability report page. For environmental, social responsibility or supplier compliance enquiries, contact Hsiner directly.
What are the minimum order quantities and lead times? #
These are not published on the official website and depend on the product, configuration and destination. Contact Hsiner for a quotation and production schedule.